Help Desk Ticket Tracking Directly in Business Central

  • Create Internal Help Desk Tickets – including ability to link ticket to specific page inside BC.
  • Create External Help Desk Tickets from Clients
  • Attach Documents to Tickets and add unlimited notes via HTML Editor (including links, tables, images).
  • Drop and Drop Emails to create new tickets
  • Apply Time to a Ticket for Time Tracking
  • User can Confirm Complete of Tickets with survey of performance
  • Ability to Generate Invoices to external clients from Ticks/Time Tracking

Download from App

SourceAccess Setup and User Guide

The AppSource download includes a 30-day evaluation license automatically installed at no charge.

Help Desk - Toolbox Tuesdays Episode 27

Business Applications with staying power.

Our team would love to show you how RUX can benefit your business.

Book a demo
Offshore oil drilling platform in the ocean, utilizing RUX Dynamics 365 apps and Business Central Apps for operational efficiency